9.7.1

What's Changed

📱 iOS SDK 19.5.4
View Release Notes

Release Date: 11-03-2026

🐛 Bug Fixes

• Fixed a crash that could occur when dismissing the privacy policy screen.
• Fixed a crash that could occur when the app launched via CarPlay.
• Fixed a crash that could occur during app launch due to synchronous disk I/O on the main thread.
• Fixed a crash that could occur due to push notification authorization checks blocking the main thread.
• Fixed a crash that could occur when receiving push notifications while the app was in the foreground.
• Fixed a crash that could occur due to concurrent identity updates.
• Fixed a crash that could occur when starting voice recording during audio route changes.
• Fixed an issue where denying microphone permission could result in an endless loading spinner.
• Fixed an issue where conversation message blocks could appear without spacing between them.
• Fixed an unnecessary divider appearing in Post and Note in-app messages.

🤖 Android SDK 17.4.7
View Release Notes

Release Date: 11-03-2026

🐛 Bug Fixes

• Fixed push notifications not displaying in certain cases
• Fixed unread badge counter not updating in certain cases
• Fixed attachment upload issues
• Fixed various UI issues

👉 Note

• The next major version of the Android SDK will require minSdk 23 (Android 6.0) due to AndroidX Compose library requirements.

Full Changelog: 9.7.0...9.7.1

9.7.0

What's Changed

9.7.0

Expo

✨ New Features

• Added Expo config plugin support for Android push notifications. (#385, #384)

🐛 Bug Fixes

• Fixed config chaining in withIntercomPushNotification that could cause plugin options to be lost. (#383)
• Fixed Metro configuration for monorepo local development in the expo-example. (#387)

Full Changelog: 9.6.4...9.7.0

9.6.4

What's Changed

9.6.4

iOS

🐛 Bug Fixes

• Fixed an issue where CSAT workflow reply buttons could fail to render on closed conversations.
• Fixed an issue where calling logout() while viewing a modally presented screen could leave the Messenger home screen visible behind it.
• Fixed an issue where push notifications could be processed after the user had logged out.
• Fixed an issue where in-app notifications may not display the branded AI agent identity.

🤖 Android

🐛 Bug Fixes

• Fixed a crash that could occur when handling push notifications
• Fixed push notification images not loading correctly in some cases
• Fixed AI agent name and avatar not appearing correctly in in-app notifications

👉 Note

• The next major version of the Android SDK will require minSdk 23 (Android 6.0) due to AndroidX Compose library requirements.

New Contributors

• @Rosie-Kennelly-1 made their first contribution in #383

Full Changelog: 9.6.3...9.6.4

9.6.3

What's Changed

• Revert "Fix Android deep link push notifications causing app restart in foreground"
• chore: bump version to 9.6.3 by @jasonpraful in #376

Full Changelog: 9.6.2...9.6.3

9.6.2

What's Changed

9.6.2

📱 iOS

🐛 Bug Fixes

• Fixed an incorrect CSAT translation key for the OK button.
• Fixed an issue where the unread dot was not vertically centered in inbox cells.
• Fixed an issue with audio transcription where transcriptions could fail frequently.
• Fixed an issue where the send button VoiceOver announced "Arrow Up Circle Button" instead of an appropriate label.
• Fixed an issue where unordered lists could overlap other content.
• Fixed an issue where tickets could disappear from the Recent Tickets card.
• Fixed a crash that could occur with stacked notifications.
• Fixed an issue where the navigation bar did not match the background color in carousels and surveys on iOS versions below 26.
• Fixed an issue where retrying a failed multi-part conversation could result in an upload mismatch.

🤖 Android

🐛 Bug Fixes

• Fixed various in-app notification UI issues
• Fixed workflows not triggering in certain cases

👉 Note

• The next major version of the Android SDK will require minSdk 23 (Android 6.0) due to AndroidX Compose library requirements.

New Contributors

• @salmageek made their first contribution in #373

Full Changelog: 9.6.1...9.6.2

9.6.1

What's Changed

9.6.1

iOS

iOS SDK version 19.5.1

🐛 Bug Fixes

• Fixes a crash that could occur when retrying failed messages in a conversation.
• Fixes a crash that could occur when new messages appear in the messages screen.
• Fixed a crash that could occur when displaying push notifications.
• Fixed an issue where sending images and videos was broken on iOS 15.
• Fixed an issue with citation sheet layout and close button styling.
• Fixed an issue where the GIF picker appeared too small on iPad.
• Fixes a rendering issue with the transcription component on devices running versions earlier than iOS 26.

Android

Android SDK version 17.4.4

🐛 Bug Fixes

• Fixed carousels not showing up in certain cases

👉 Dependency updates

• Ably: Updated to 1.6.1

👉 Note

• The next major version of the Android SDK will require minSdk 23 (Android 6.0) due to AndroidX Compose library requirements.

Full Changelog: 9.6.0...9.6.1

9.6.0

What's Changed

9.6.0

iOS

🚀 Enhancements

• Removed Sentry crash reporting from the SDK.

🐛 Bug Fixes

• Fixed an issue where the close button on survey modals may not dismiss the survey.
• Fixed an issue where images in outbound content with transparency could render with a gray background.
• Fixed an issue where list blocks could lose their text content.
• Fixed an issue that could cause incorrect tap behavior on images within carousels.
• Fixed an issue where images in carousels and posts may display with incorrect styling.
• Fixed an issue that could cause overlapping content in carousels containing image and text blocks.
• Fixed an issue where the article reactions UI could obscure article content.
• Fixed an issue where deleted or unavailable articles may not display the appropriate error message.
• Fixed an issue where the "Start a conversation" button in the sad reaction prompt may not respect Messenger configuration settings.
• Fixed an issue that could prevent article reactions from submitting correctly.
• Fixed an issue where anchor links within articles may not scroll to the referenced section.
• Fixed an issue where article content may not respect device safe areas.
• Fixed an issue where articles linked from messenger apps in conversations may not open correctly in the article viewer.
• Fixed an issue where tapping the "disappointed" reaction may not start a new conversation.
• Fixed an issue that could prevent interactions with buttons and links in posts from working correctly.
• Fixed an issue where YouTube videos in posts may not play.
• Fixed an issue where tapping images in posts may not display the image preview.
• Fixed an issue where posts may not dismiss after tapping deep links.
• Fixed an issue where post content could get cut off when reactions are displayed.
• Fixed an issue where large posts could allow content to scroll behind the reactions area.
• Fixed a crash that could occur when dismissing a survey with a confirmation dialog on iPad.
• Fixed a crash that could occur when tapping "Try Again" on a failed attachment upload in ticket forms on iPad.
• Fixed a crash that could occur when deleting an attachment from the ticket form preview on iPad.
• Fixed an issue where the Messenger UI could become misaligned when rotating the device while the Messenger is open on iPad.
• Fixed an issue where retrying a failed attachment upload could create a duplicate attachment instead of retrying the original.
• Fixed an issue where conversation content could be visible through the composer background on iOS versions below 26.
• Fixed an issue where the "Start a conversation" button may appear without its background on iOS versions below 26.
• Fixed an issue where YouTube videos embedded in content may not play correctly.
• Fixed an issue where CSAT "tell us more" feedback could appear to fail, requiring multiple retries.
• Fixed an issue where the GIF search bar and close button may not work correctly on iOS versions below 26.

Android

🐛 Bug Fixes

• Fixed discrepancy between sent and completed metrics for single-screen carousel
• Fixed carousels orientation restriction causing Google Play Store compliance warning for Android 16

👉 Note

• The next major version of the Android SDK will require minSdk 23 (Android 6.0) due to AndroidX Compose library requirements.

Full Changelog: 9.5.0...9.6.0

9.5.0

What's Changed

v9.5.0

IOS

🐛 Bug Fixes

• Fixed an issue where localizations could fail to load.
• Fixed an issue the composer text occasionally wasn't cleared after sending a message.

Android

🚀 Enhancements

• Added titles to the Messages screen to help users differentiate between their conversations.

🐛 Bug Fixes

• Fixed an issue where in-app notification text was not visible when displaying the latest message in a conversation.
• Fixed setBottomPadding API not working correctly, which caused improper positioning of the launcher and in-app notifications.
• Fixed a privacy issue where teammate surnames were being displayed in in-app notifications.

👉 Dependency updates

• Compose Navigation: Updated to 2.9.6
• AndroidX ExifInterface: Updated to 1.4.2
• Ably: Updated to 1.5.0
• Kotlin: Updated to 2.0.20
• Compose BOM: Updated to 2025.11.01

👉 Note

• The next version of the Android SDK will require minSdk 23 (Android 6.0) due to AndroidX Compose library requirements.

Full Changelog: 9.4.0...9.5.0

9.4.0

What's Changed

• Bump the npm_and_yarn group across 2 directories with 1 update by @dependabot[bot] in #346
• chore: update Intercom SDK dependencies (iOS: 19.3.4 → 19.4.0) by @github-actions[bot] in #347

Full Changelog: 9.3.4...9.4.0

9.3.4

What's Changed

• chore: update Intercom SDK dependencies (iOS: 19.3.2 → 19.3.4)
  • Fixed a crash related to ICMMetric that happened to due a race condition.

Full Changelog: 9.3.3...9.3.4